Online Bank Transfer | Cash Deposit | Cheque Deposit
Pay ONLINE - Transfer from your bank to ours with ONLINE Banking. Send us a picture or screenshot of the receipt after payment is madevia Email or WhatsApp (868.375.2494).
Pay with CASH - Go to any Scotiabank and pay with CASH via direct deposit into our account. Send us a picture or screenshot of the receipt after payment is madevia Email or WhatsApp.
PLEASE NOTE THE FOLLOWING
Contact us to confirm the availability of a Product or Service BEFORE making a Payment.
Cheques are to be deposited FIVE (5) working days in advance of the equipment rental date or product delivery. Payments in the form of a cheque would be accepted for amounts over TT$500. We do not accept personal cheques.
Online Direct Transfers from FCB (First Citizens) or RBC (Royal Bank) to our Scotiabank account should be made at least two (2) weeks in advance of the rental date OR to confirm a product purchase.
Rental Bookings cancelled or postponed by customers after payment (via Online Banking, WiPay, Bank deposit or in Cash) would incur a thirty percent (30%) cancellation and processing fee. Product Orders cancelled before delivery would also incur a thirty percent (30%) cancellation and processing fee. Our cash refund processing time is within ten (10) working days.
Prices ONLINE are subject to change without notice. Please contact us to confirm the total amount before processing your payment.
Our Free Delivery option would only apply for customers located within the Diego Martin and only at Public Places. For example:- Tru Valu Compound in Diamond Vale, West Bees Supermarket Compound, Starlite Shopping Plaza and at the Diego Martin Bus Terminus. For other areas, a delivery fee willapply and for home delivery, if approved.
Confirmed orders would be delivered within two (2) to five (5) working days. Note: Same day delivery requests will incur an additional fee, must be confirmed via online bank transfer and will also be subject to management's approval.
We offer a one (1) time scheduled delivery option. If the delivery date (after mutual confirmation) is cancelled by the customer, the customer would have to collect the item from one (1) of our Authorised Agent locations. Note: If the customer requests a second delivery attempt, an additional fee would be charged and if this delivery attempt fails, customer can revert to our Agent location for collection.
No refund of the delivery fee if the order is cancelled upon the delivery, by the customer. Click here for more information on refunds.
We would advise customers of the delivery date for Pre-Orders and Special Orders based on the shipping schedule for the item.
Delivery of Rental Equipment
Rental confirmation payment should be made at least five (5) working days prior to the date of event or our late fees will apply. However, bookings for Weddings and Movie Nights should be made at least one (1) month in advance.
Our company would normally setup equipment at the exact rental location and return to collect, rather than handover equipment to a client to be transported to the rental location. Only in extreme cases, this may be permitted but the client would have to pay a caution fee and complete our terms and condition contract.
Late bookings and same day bookings will incur an additional fee of TT$300 to the regular rental fees or preset package price. Only when a payment is made we will reserve the date.
Equipment would be reserved only for clients who make confirmation payments.
When booking our equipment rentals at an Authorised Agent a ten percent (10%) agent processing fee would be added to total rental cost.