Online Bank Transfer | Cash Deposit | Cheque Deposit
Pay ONLINE - Transfer from your bank to ours with ONLINE Banking. Send us a picture or screenshot of the receipt after payment is madevia Email or WhatsApp (868.375.2494).
Pay with CASH - Go to any Scotiabank and pay with CASH via direct deposit into our account. Send us a picture or screenshot of the receipt after payment is madevia Email or WhatsApp.
PLEASE NOTE THE FOLLOWING
Contact us to confirm the availability of a Product or Service BEFORE making a Payment.
Cheques are to be deposited FIVE (5) working days in advance of the equipment rental date or product delivery. Payments in the form of a cheque would be accepted for amounts over TT$500. We do not accept personal cheques.
Online Direct Transfers from FCB (First Citizens) or RBC (Royal Bank) to our Scotiabank account should be made at least two (2) weeks in advance of the rental date OR to confirm a product purchase.
Rental Bookings cancelled or postponed by customers after payment (via Online Banking, WiPay, Bank deposit or in Cash) would incur a thirty percent (30%) cancellation and processing fee. Product Orders cancelled before delivery would also incur a thirty percent (30%) cancellation and processing fee. Our cash refund processing time is within ten (10) working days.
Prices ONLINE are subject to change without notice. Please contact us to confirm the total amount before processing your payment.
Confirmed orders would be delivered within two (2) to five (5) working days. Note: Same day delivery requests (express deliveries) would incur an additional fee and the order must be confirmed via online bank transfer before we can schedule a delivery. All orders would be subjected to management's approval.
In some cases, we we offer a one (1) time cash on delivery option, upon Management's approval. If the delivery date or time (after mutual confirmation) is cancelled by the customer, the customer would have to collect the item at one of our Authorised Agent locations or follow our regular ordering procedure to reschedule a delivery.
No refund of the delivery fee if the order is cancelled upon the delivery, by the customer. Click here for more information on refunds.
We would advise customers of the delivery date for Pre-Orders and Special Orders based on the shipping schedule for the item.
Delivery of Rental Equipment
Rental confirmation payment should be made at least five (5) working days prior to the date of event or our late fees will apply. However, bookings for Weddings and Movie Nights should be made at least one (1) month in advance.
Our company would normally setup equipment at the exact rental location and return to collect, rather than handover equipment to a client to be transported to the rental location. Only in extreme cases, this may be permitted but the client would have to pay a caution fee and complete our terms and conditions contract.
Late bookings and same day bookings will incur additional fees which start from TT$300 and up depending on the event location. This fee would be added to the regular rental fees or preset package price (s). Only when an online payment (wire transfer) is made, then we would reserve and deliver the equipment. Some exceptions (cash payments on delivery) may be made based on the equipment requested and for events located in Diego Martin or within immediate environs.
When booking our equipment rentals at an Authorised Agent a ten percent (10%) agent processing fee would be added to total rental cost.