Frequently Asked Questions


When is the deadline for bookings?

In order to secure the rental of our equipment we require a sixty percent (60%) confirmation down-payment or full payment at least five(5) working days in advance of the rental date. All balances must be paid on the day equipment is delivered or installed. Late fees will apply to all late bookings.

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How to make a payment to confirm my booking?

  • An online wire transfer or over the counter bank deposit can be made to our Scotia small business  account: #1205949, Company Name: Gill Tech Services Limited. After bank deposit is made please send us a picture of the receipt via email or whatsapp (868.375.2494).
  • Payment can be made at any WiPay Agent. Inform the agent that you are making a wipay payment, then give them our account #100-565-783-000 and the amount we would have quoted you. Collect receipt and whatsapp or email us a picture.
  • Payment can be made in the form of cheque. Cheques are to be deposited at least four (4) days in advance of equipment rental date or product delivery. Payments in the form of a cheque would be accepted for amounts over TT$500.  We do not accept personal cheques.
  • We have a thirty (30%) non-refundable fee for any cancellation or postponement of rental after payment is made. 

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Is there a charge for site visits?

A fee is charged for site visits which range from TT$150 and up based on the location. Fifty percent (50%) of this fee is reimbursed upon final confirmation of rental. 

To reduce costs, clients are always encouraged to send us a short video of location via whatsapp (868.732.9343) or pictures of location via email ( so we can  determine the exact cost of rental and if we would accept the job. We would also require a brief description of the layout of proposed event and the list of services you require.

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What is the difference between the dry ice and liquid fog machine?

The dry ice machine is used for the "dancing on the clouds," effect and stays low while the liquid fog machine fills the room (like in a club). The low lying fog machine is only offered with our lighting packages (not rented separately). The liquid fog machines can be used where there is no risk of a smoke alarm tripping off.

We offer the dancing on the clouds effect is from Mondays to Saturdays but not on Sundays or two consecutive public holidays.

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